Privacy Policy
Effective 12 November 2026
This policy covers the OX Player apps for Smart TVs and Android devices (the “App”) and this website, ox8k.com (the “Website”). “We” and “us” mean the publisher of OX Player.
1. Data stored only on your device
The App saves the following on your device so it works the way you left it. It is not sent to us:
- your playlist details (server address, username and password), kept in encrypted storage;
- playlist names and the selected playlist;
- preferences, favorites, viewing history and resume positions;
- a salted verifier of your parental PIN (not the PIN itself);
- your acceptance of the in-app privacy notice.
You can clear history, delete a playlist, or use Settings → Privacy & data → Clear playlists & preferences. Uninstalling the App removes its local storage.
2. Your provider and other external services
To sign in, load catalogs and play media, the App connects directly to the provider address you enter. Your provider receives your IP address, login and requests, and handles them under its own privacy policy. Artwork and media are loaded from addresses supplied by your provider. If you choose a trailer, it opens on YouTube, which has its own privacy policy. We do not control these services.
If the address you enter uses HTTP rather than HTTPS, your login and media travel unencrypted between your device and the provider.
3. Data used for the trial and activation
When you agree to register, the App connects to our activation service to start the free trial and check activation. It sends:
- a Device ID derived from an app identifier provided by your device (or a random installation ID when none is available). The raw identifier from the device manufacturer stays on the device;
- a device authentication proof, the platform (for example Samsung, LG or Android) and the App version;
- on Android, the device model name, to help you recognise your device when asking for support.
The service stores the first registration date, trial end, activation status and dates, the last check-in, and a history of changes to the device's access. Your IP address is used briefly to limit abusive requests and is not stored by the service.
Some versions of the App let you sign in with an account created for you. In that case the service also stores the account's username, a one-way hash of its password, the playlist details linked to the account (which the App needs to connect to the provider) and the last sign-in date.
We use this data only to provide the trial and activation, keep the service secure and answer your support requests. We do not sell it, and we do not use it for advertising.
4. What we do not collect
The App does not ask for your name, email address or payment details, and does not use the microphone, camera, location or advertising identifier. It contains no advertising or analytics services. Your playlists and viewing history are not sent to us.
5. This website
The Website uses no cookies, analytics or tracking. It is hosted by Cloudflare, which processes technical data such as IP addresses to deliver and protect the site. If you email us, we use your address and message only to reply to you.
6. Service providers and transfers
The activation service and the Website run on Cloudflare's infrastructure, which may process data in countries other than your own, under Cloudflare's data protection terms.
7. Retention
Data on your device stays until you delete it or uninstall the App. Activation records are kept while they are needed to administer the trial and activation, and are deleted on request. Deleting them may end an active trial or activation for that device.
8. Your rights
Depending on where you live, you may have the right to access, correct or delete your data, or object to its use. To make a request, email support@ox8k.com and include the Device ID shown in the App. We do not need any other personal information to act on your request. You may also contact your local data protection authority.
9. Children
The App is not directed at children under 13 and does not knowingly collect their personal information. A parental PIN lets adults lock channels and hide categories.
10. Security
Playlist details are encrypted on the device, and the App talks to the activation service over HTTPS only. No method of storage or transmission is completely secure, but we work to protect the data we hold.
11. Changes
If we change this policy, we will update the date above. If the changes are significant, the App will ask you to review the notice again.
12. Contact
Questions or requests: support@ox8k.com
